Popular Questions
1. What is the setting time of Dental Stone Plaster?
The setting time of Dental Stone Plaster typically ranges from 12 to 14 minutes, depending on the specific formulation and working conditions.
2. What is the shelf life of Plaster of Paris Bandage?
Our Plaster of Paris Bandages have a shelf life of approximately 3 years if stored in a cool, dry place away from moisture.
3. What is the size range of Plaster of Paris Bandage?
Our Plaster of Paris Bandages come in various sizes, including 5 cm x 2.7 m, 7.5 cm x 2.7 m, 10 cm x 2.7 m, and 15 cm x 2.7 m to suit different medical needs.
4. Are there any hidden charges I should be aware of?
No, there are no hidden charges. All prices are Ex- works Price and GST and Transport(freight) will be extra.
5. What is the minimum order quantity for Plaster of Paris Powder?
The minimum order quantity for Plaster of Paris Powder is typically 36 Packet, but it may vary depending on specific product packaging. Please contact our sales team for more details.
6. How can customers contact your customer service team?
You can reach our customer service team via email at info@neelkanthorthodent.com through our website’s contact form, or by calling our customer care hotline at 90016-61166, 99288-41166 & 95870-92666
7. Are POP Bandages waterproof?
No, Plaster of Paris Bandages are not waterproof. They should be kept dry to maintain their integrity and effectiveness.
8. Do you provide private labeling?
Yes, we offer private labeling services. Please contact us for more details on customization options.
9. What is the packaging material for Plaster of Paris Bandage?
Our Plaster of Paris Bandages are packed in sterile, moisture-resistant Polypropylene packaging and then cardboard boxes which contains 12 rolls. Such 12 card board boxes again packed in corrugated card boxes which protect the bandages from damage during shipping and handling.
10. What is your return & refund policy.
We checked the return and refund policies of other companies. Sharing for your reference.
Return Policy
- Since we deal with dental supplies, medical supplies and other items meant to maintain hygiene for dental, medical and other industry, we don’t entertain returns for any disposable items.
- Items which are not disposable are eligible for a replacement not refund, only on one condition, when the item has some serious manufacturing defects, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
9001661166/ 9928841166,
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ……….. and send your item to: G1 34/35, 1st Phase RIICO Industrial Area, Boranada Jodhpur, Raj 342012
Shipping
To return your product, you should mail your product to
You will be responsible for paying for your own shipping costs for returning your item.. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs. 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
